SUPPORT

WELCOME TO DNS MADE EASY SUPPORT


Web Support

For Technical Support issues, please immediately submit a support ticket. Average response times vary from 15 minutes to 24 hours depending on the issue.

submit a ticket

REAL TIME STATUS

For the real-time status of our name servers using Pingdom, please check our external status website:

check status

PHONE SUPPORT


Phone Support is provided for Corporate Membership’s during normal Business hours. All other membership levels can purchase customized phone support at a flat fee through the Account – Purchase Services menu of your account. Once purchased, please open a support ticket with your contact information.

DEDICATED PHONE SUPPORT

Corporate Memberships have the option of purchasing a dedicated phone support contract for a flat fee per year. Please contact sales for assistance.

CONTACT US




  • 11490 Commerce Park Drive, Suite 140, Reston, VA 20191


  • 9:00 am – 6:00 PM EST


  • Sales Engineers: +1.703.880.3095


  • Technical Support: +1.703.880.3095 ext. 2 and enter your support contract number. Free 24/7 Web Support.


  • +1.703.935.1598


  • sales@dnsmadeeasy.com